The director of the Parkland Regional Library in Lacombe, Alberta, had some doubts about the productivity of one particular employee. Being the progressive manager that she is, she decided to assess the worker's productivity by installing keystroke logging software. This application does just what its name suggests: It records an employee's every keystroke so it can be reviewed later by Big Br...er...the employee's manager. The employee found out and filed a complaint with the province's information and privacy commissioner, who ruled that the action violated the Freedom of Information and Protection Privacy Act. The Globe and Mail has Reader Comments... Holtz Communication + Technology which focuses on helping organizations apply online communication capabilities to their strategic organizational communications.
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