Salesforce.com recently added Arlington Economic Development (AED), a department of Arlington County Government (VA), to its customer base. The branch of county government dedicated to economic enhancements is using customer relationship management (CRM) platform AppExchange to track over a $1 billion in real estate and business development projects. AED chose the platform to manage business and sales processes across four organizational units. AppExchange allows customers to customize
CRM Too Much For Arlington
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