Dell Goes Digging For Compliments

The PC maker unveiled two new elements of its digital media strategy over the weekend, as they seek user-created videos showing how people use their products, and a Digg-like message board where people can make and vote on suggestions for Dell. If Dell truly listens to the suggestions offered by registered visitors to its Direct2Dell blog, which started in the aftermath of Dell eliminating its once-effective customer support message boards, noted the arrival of both IdeaStorm and videos on couple of top VPs also announced they would leave not long after Dell returned as CEO. They may need more than a Digg clone to reverse a trend that has seen H-P pass Dell as the top global PC manufacturer. Tag: Add to Del.icio.us | Digg | Reddit | Furl Bookmark Murdok: