Does Target need a blog? The short answer is Yes and No. A Customer Blog is Overkill for Target ... Two general reasons to start a corporate blog are to engage customers in a dialogue and to bring a new, authentic and transparent dimension to a company. But is this necessary for a brand as well-known and as popular as Target? It's so well-known that 96 percent of American consumers recognized the bullseye, beating out the apple and the swoosh in a 2002 brand awareness poll. Target, the nation's fifth-largest retailer, up to 11 online. taking Scoble's advice. Robert Scoble spoke with the retailer's PR team back in May. A Blog for Target Employees is Long Overdue Moving from customers to employees, Target does need an employee-focused blog. The best possible store environment can be dashed by a surly store employee. We've all been waited on by someone that made you want nothing more than a hasty exit. An employee blog could immerse employees in the Target brand, identify HR issues, strengthen employee relations and help recruit new employees. Target could learn a lot from:
- Honeywell: The manufacturer created a "Target Stores Employees' Web Site aggregates blog posts from current, and even B. Ron. B. Ron writes openly about his experience setting the store with "some f&*^head from corporate." "I will tell you, if it weren't for real morons this company might be bigger than Wal-Mart. What am I saying, everyone that works at Wal-Mart is a moron!" Target needs to engage its employees in a dialogue and give them a voice. Left unchecked, labor unions and its unhappy employees will impact customer opinion of this top retailer. Strategic Public Relations blog. Kevin is Director of Marketing Communications for Strategic Public Relations





No comments yet. Be the first to comment!