We first killed AIM support after struggling for months to make it reliable (which was a side-project to trying to keep the service as a whole reliable). And our Jabber support has been up and down until about four-and-a-half months ago when it’s just been…down.
We’ve been unclear about its status and what to expect; I want to clarify that now.
First: I know a lot of people love this feature. I’ve heard personally from many folks who say it’s critical for their enjoyment of Twitter. So it kills me that we haven’t been able to deliver on this consistently. And the bad news is, we don’t have a quick fix.
Rather than continuing to deliver a flawed product, they're not going to deliver the product at all until it's flawless, from my understanding. In the meantime, Williams suggests using Corvida at Read Write Web
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