This is fantastic validation of this market.
(In related news, we have been seeing a ton a traffic here and on the Lotusphere2007 domain today. Welcome!)
Bonus e-Book link: online slideshow)
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Christopher Carfi, CEO and co-founder of Cerado, looks at sales, marketing, and the business experience from the customers point of view. He currently is focused on understanding how emerging social technologies such as blogs, wikis, and social networking are enabling the creation of new types of customer-driven communities. He is the author of the
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