Back in October, LiveSearch introduced a feature called "
"Our search results for popular computers and electronics now include graphical summaries of reviews from people across the Web. The summaries highlight the most discussed aspects (e.g. size, battery life) of each product and the percentage of positive and negative opinions expressed.
However, when I read negative comments I learn that many users complain about the printer speed, especially for its startup speed and black and white prints. It may have been difficult to read every review for the product to find these comments, but the summary automatically lifts out comments about this important aspect of the printer's speed.
See
However, consider the following cases. These comments are trickier and there are an infinite combination of these and other types of issues in natural language. Because of these challenges, it took a lot of effort and help from Microsoft researchers to develop this feature for popular computers and electronics. Also, the summarization isn't always perfect and occasionally misclassifies comments so we're working hard to continually improve the accuracy of this technology." LiveSearch has one again done a commendable job. This will not only improve user experience but also save time and headaches, something that will benefit everyone.
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