At its conferences in Minneapolis and the Netherlands, Microsoft moved its CRM solution from 1.2 forward to 3.0. Microsoft plans to make the familiar look and feel of its widely used Office and Outlook applications a significant part of the next version of its customer relationship management package. Version 3.0 will be available to its current 1.2 users by the end of 2005.
Suggest a Correction
Found an error or have a suggestion? Let us know and we'll review it.
No comments yet. Be the first to comment!