Microsoft Opens Up To Open Standards

On hold and accutely aware of how annoying classical hold music interspersed with recorded voice is after the first couple of times. Mr. Broken Record tells me to have my passcode and conference leader's name available...as far as I know, my conference leader is Steve Ballmer. 

Doug's already in...feels like I'm being snubbed...music makes me envision prissy continental types in powdered wigs waltzing together...Scarlet Pimpernel's knocking...someone asks for my passcode, I give it, spell my name and tell my publication...on hold again, music is louder, I dig the strings, though, very dramatic...pause, maybe this is it...nope, more music, a happier tune this time, very Palace Ball, prissier than before as though some how Frencher, nearly a grand entrance tune--Ballmer and Ozzie must be entering the room...