Murdok recently ran Crisp Wireless took notice and set us up with a Q&A with Chief Revenue Officer and former member of Yahoo Search's Strategic Alliances team, Tom Foran.
It's looking more and more like mobile marketing will become unavoidable for businesses in the future. As competitors get on board, it's going to be harder to ignore for a company that doesn't want to get left in the dust. Have you tried out mobile marketing in any form? recently told Murdok. "Why wouldn't you want to be able to deliver relevant information to them?" he added. "Because if you do it well, it doesn't become an advertisement. It becomes information that they were looking for anyway."
murdok: What are some do's and don'ts of mobile advertising?
TF: Successful mobile campaigns recognize what will appeal to consumers while they are mobile. Mobile is not simply a repurposed desktop campaign; it must leverage the utility of the device (e.g. click-to-call, click-to-video, click-to-map a dealer/retail location, click-to-buy on iTunes). The biggest mistake you can make is being too cautious to give it a try. The mobile landscape is uncluttered and generating CTRs and user engagement. Now is the time to be seen on mobile.
murdok: What do you think the most effective form of mobile advertising is?
TF: In our experience so far, rich media "beyond-the-banner" advertising generates the highest levels of engagement with consumers. Our full-screen home page takeover ad, which can be served as content is loading, has seen double-digit CTRs.
TF: I think whenever you ask consumers if they want to be marketed to on any medium the answer will be no. However, take a look at how many people really install ad blockers online. It is a tradeoff we become accustomed to. I think if you ask them if they would rather spend $5/mo to access the New York Times on their mobile phone or tolerate some well-targeted, well-executed, non-invasive advertising, I would bet they'd choose the advertising.
murdok: How can a marketer avoid annoying consumers when marketing to them through their mobile device?
TF: The most important factor is relevancy. If an ad is well-targeted and relevant to the consumer, they will not find it annoying. Second, we offer options like frequency-capping and 'skip this ad' features to ensure a positive user experience.
murdok: What are some trends you see growing in the industry in the present? The future?
TF: I see a growing seriousness around mobile advertising. This correlates into serious campaign funding and a close look at campaign metrics. The onslaught of the iPhone and other large screen devices have opened up the industry in ways nothing else could. Now, not only do advertisers have the real estate to advertise, they can do so in a much more effective manner.
murdok: If there's anything else you'd like to say regarding the mobile advertising industry, please feel free to do so.
TF: We see premium publishers moving away from dependence upon mobile ad networks to embracing direct mobile ad sales. Ad networks dominated the first inning of mobile advertising. Now the tide is turning, at least among premium publishers. In the future, ad networks will continue to service remnant inventory and long-tail publishers.
Wrapping Up
I would like to thank Mr. Foran for answering our questions, and providing his insight into the growing industry of mobile marketing. What are your thoughts? Do you think mobile marketing will become unavoidable for businesses?
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