New Phone Server Features Personalization

These are busy times at VoiceObjects. The company put out four press releases in one day, covering everything from management personnel to corporate partnerships. The most relevant item for consumers, though, is the announcement of the "world's first phone application server," which "features per-caller personalization." Any "world's first" probably needs to be described. VoiceObjects defines a phone application server as "software that enables carrier-grade deployment and management of over-the-phone self-service applications." In addition to per-caller personalization, it includes "an application execution environment, Web services support, multimodal application support, and drill-down application analytics." The VoiceObjects Server, available in both Enterprise and Network editions, won't come cheap, though - prices start at $500 per port. Sheryl Kingstone, the research director at Yankee Group, was quoted in the Del.icio.us") | Yahoo! My Web Technorati: Doug is a staff writer for Murdok for the latest eBusiness news.