Humans change slower – much slower – than technology. That's the guiding conclusion of usability guru Jakob Nielsen, who notes that 80% of Web usability guidelines from the Nineties still hold today.
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If he comes off as stubborn, you're probably right. But at least he backs up what he says with facts – and then grinds the facts in to remind naysayers he is right, was right, and will be right. I'm inclined to believe he is, though; he makes sense.
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Most of the post reads like the man is doing a jig as he types, enjoying the validation of his work and assertions. He goes into a tangent at the bottom noting how everyone thought he was crazy when he railed against splash pages and against excessive use of Flash.
Nielsen takes this to mean that usability is pretty much a constant. "Of the guidelines from the 1990s, 22% are less of an issue today because designers have learned to be less abusive…."
And later, "Now, the enemies of usability say that while I was perhaps right about the early Flash problems, it's not reasonable to apply traditional usability guidelines to "Web 2.0" which proponents claim will revolutionize everything and do away with all that we know. (No, it won't.)"
Heh. Reminds me already of the
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New Web User Same As The Old Web User
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