Not All Goodmail Partners Have A Whitelist

Goodmail Systems announced last week that four major Internet service providers will be adding CertifiedEmail to their repertoire of email filters. The sweeping partnerships give Goodmail automatic access to some 65 percent of US inboxes.

Not All Goodmail Partners Have A Whitelist
That includes email Cox sends its own subscribers, continues David Deliman, Product Communications Manager for Cox. Deliman clarifies that Goodmail is not a postage-type company, accepting payment to bypass filters.

"Goodmail performs a strict background check on all senders," he said, "and their CertifiedEmail is only available to legitimate organizations whose customers have already opted-in to receive e-mail from the company."

That doesn't necessarily mean that bulk emailers can have their messages delivered with images and links in-tact. 

Comcast did not return request for comments regarding whitelists and whether or not bulk emailers would have a choice beyond Goodmail.

Though representatives for Goodmail and the ISPs that responded are heavy on the end-user benefit talking points (Goodmail's Vice President of Marketing David Atlas was reluctant to speak to the sender-side of the issue at all), Cahill thinks there the monetary benefits shouldn't be ignored.

"I think what Goodmail has proved is that ISPs want to make money off of email," he said.

The ISPs involved wouldn't speak to the financial arrangements between them and Goodmail Systems, but Atlas says they have a 50/50 split in revenue.

While these arrangements may be beneficial to the end-user (a recent study by the ESPC showed over half of respondents were open to authenticated email), and definitely beneficial to Goodmail and the ISPs in terms of revenue, what of bulk senders?

Atlas says non-profit organizations like the Red Cross, who needs protection from spoofing, can get up to an 85 percent discount. Small businesses, however, are not eligible.

"They haven't proved that senders can afford to pay Goodmail and the ISPs," said Cahill, who believes the phishing problem can be better addressed via the refinement of industry standards, which is what quarterly-held Messaging Anti-Abuse Working Group looks to do.