maOn a popular gift shop site -- it boasts that it's one of only 50 of 62,000 rated businesses that earned the BizRate circle of excellence -- I came across this doozy:
"We regret that our site is not specifically designed to accommodate shipping to Canada, but we are happy to ship your [site name] purchases to Canada. Please follow these steps:
Please be aware that you are responsible for any customs or duties."
I think what they mean is: "we ship to Canada, but our web design company screwed us and we're too scared/cheap/lazy to fix the website."
Update: I just called to place my order. No luck here, either! I was told that these folks can't take any credit card issued outside of the US. The way to order is to send a certified check or money order... Man, if you're big enough to have staff taking calls from 8 a.m. to 1 a.m., then surely... you can take somebody's Amex even from an incredibly high risk zone like, um, Toronto.
Couldn't I just Paypal it to somebody?
Page Zero Media, a marketing consultancy which focuses on maximizing clients' paid search marketing campaigns.
Ontario E-Commerce Nightmare
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