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Should We Focus On Relationships To Form Them?

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Ok, let's be slightly theoretical for a while. In a discussion about personalization, socialization, information and relations Bud and Ross disagrees. Where ... Maybe it's just me, but I think these kind of discussions are extremely relevant. Those who don't probably thinks this is just a quibble over semantics. To me this is a question about (among other things) what to focus on when we create communications solutions. Say our aim is to help build relationships inside an organization or between a company and its customers. Should we focus on relations or on information, communication? Our focus will result in different approaches -- our methods to "sell" the solution will not be the same, even if a successful result is relations in both cases. Or in other words: Should we strive for relationships, or have faith in that they will be formed? I don't think Ross, Bud, me or anyone else can say for sure yet what the best approach is. But I'm inclined to agree with Bud. In a business environment I rarely meet people that want to use the net with other people. That's not a goal in itself. Still, when things go that way all involved see the potential in and benefits from it. Fredrik Wacka is the author and founder of the popular CorporateBlogging.Info

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