In his post, ""Quick, do a little project with me. Visit the home pages of Quixtar. Without clicking anywhere find me a real human being. Not one made out of a stock photo agency. You don't need to look. There aren't any. Not to mention that you can't talk to a real human being. And I don't see anything on those two pages that I'd like to link to. Which means they won't get high search engine rankings no matter how many SEO firms they pay. Which is like throwing money down the toilet. If you met THE PEOPLE behind these companies I think you'd be far more likely to listen to what they have to say. Or sell. And they ARE experts on their business. It's a damn shame that they aren't allowed to talk with us on their Web sites." (emphasis added) Bingo. This is why Ross Mayfield And one more: Del.icio.us | Yahoo! My Web | Social Customer Manifesto weblog, and has been occasionally told that he drives and snowboards just a little too quickly.
The Soylent Web
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