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Web 2.0s Impacts on Business

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Rajen Sheth was on fire Wednesdayas were some of the Google Data centers he showed us in his presentation. Fortunately, Google is prepared for such events. One of the nuggets that I think folks will take away from his talk was that software-as-a-service - SaaS - allows companies to focus on business and not on infrastructure. Instead of having to focus on the technology - installing, maintaining, etc. - they can use hosted services that just work. Going back to 1997, he spoke about initial user testing of Google, "Users just sat therethey were still waiting for the page to load." But Rajen's point is that simple (especially a simple interface) does not infer simplicity. Google is close to building a full office suitethat exists totally on the web. Rajen spoke to the fact that Google actually uses its own technology - search, online apps like Gmail and Blogger, and otherwise - to run its intranet:

I have 42,000 e-mails in my inboxusing 3 GB of spaceI never delete themI can access e-mails from several years ago. I have 100,00 documents on my laptop.
Search as a navigation paradigm was definitely harped on, and that makes sense, coming from Google. The sheer number of data Rajen has in his inbox and on his laptop are only possible with search. Some interesting stats, which is probably why Google has focused on building Del.icio.us | Digg | Yahoo! My Web | Furl Bookmark Murdok: TECHNOSIGHT blog.

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