The biggest challenge that most managers or work team leaders face when they decide to use a wiki is getting their coworkers to use it too. Some organizations have been extremely effective at getting mass participation on their wikis, others have simply failed altogether.
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It turns out (no surprise) that people working together online have pretty much the same habits and personality quirks that you encounter in real life; which is to say, they behave in ways that range from super positive and reinforcing to downright nasty and demotivating. Because wikis are community efforts their ultimate success depends upon encouraging the former and keeping a lid on the latter.
Atlassian has now launched a public wiki called
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Wiki Champion or Wiki Bully?
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