Will Google Eliminate the Need for Small Business Websites?

Google has people riled up with its latest local search effort Google Place Pages. Place Pages are a Google Maps feature launched last week, which serve the purpose of providing everything you want to know about a place (a city or a business) in one spot. For example, if you search for a specific restaurant, you should get web pages, directions, reviews, images, street view imagery, business hours, etc. Google lets businesses submit specific categories they want to include.

There is concern from some that Google is trying to eliminate the need for users to leave Google and even visit a small business' web site. Murdok reader Doug Stewart, who wonders if this is an "assault against the small business website,"
Do you think Google's Place Pages are good or bad for business? 

Another concern that has been voiced about Place Pages, is that Google could start ranking them in natural search results - outside of Google Maps. In fact, Erick Schonfeld

This could theoretically reduce clicks to actual sites, but again, this would just emphasize the need to manage your reputation on your Place Page. Your site is likely to be easily located from the Place Page anyway.

Blogger Eric Fredline but that something is missing. "For one, Google would need local merchant’s to define some sort of ‘conversion event’.  This is conceptually as easy as defining a new ‘block type’ that will appear on the landing page and be optimized," he says. "For example, a restaurant might view a phone call or an Open Table registration as a conversion event.  If it’s a phone call, I imagine the merchant could be encouraged to use Google Voice to provide a closed loop analysis of the conversion event."

"Perhaps more likely than having individual merchants doing this (at least in all cases) would be a small army of SEO and SEM experts doing it on the businesses' behalf – but within a closed looped system managed by Google," he adds. "Google could potentially create a whole new eco-system."

Another interesting factor of Google's Place Pages is the fact that they have sponsored results on them. This could raise more concerns, such as competing ads showing up on a business' place page. In Google's chocolate Cafe example, the Page is showing ads for chocolate companies like Godiva and Ghirardelli.

There are a lot of questions about the Pages, and answers will likely come in due time. In fact, Google Place Pages will be discussed in more than one panel here.

Google says that while not all businesses have a place page yet, they will soon. Businesses can update their info through Google's Share your thoughts