Yahoo And Google Almost Tied In Customer Satisfaction

There are many ways to measure the effectiveness of web property, especially sites with such broad reaches that their name recognition is almost second nature. One such measurement includes conducting a survey to measure customer satisfaction, which is what University of Michigan recently did with their American customer satisfaction Index. The study, which seems to be focused on Internet properties, found that Yahoo and Google are almost neck and neck in this department, indicating that Yahoo has effectively caught up to Google, at least with respect to satisfied users. According to a report by Murdok. Visit Murdok for the