The head of Yahoo's real-time communications thinks the low adoption of Google's products beyond search and Maps is rooted in that company's engineering culture.
Yahoo: Google "Lacking In Usability"
Without a focus on usability, products have little chance of moving beyond a small group of high-tech users to reach a broader audience.Yahoo's Jeff Bonforte held court with reporters and dispensed his views of Google's products versus those from his company.
Along with stating Google's stuff lacks the usability of Yahoo's services, he noted the "intimate connection in usability" Yahoo has with its users.
PC Magazine UK
He also called usability for the masses "the most difficult problem to solve on the Internet."
While the hardcore tech geeks will try anything, the typical Internet user needs a good usability experience to go along with the functionality.
Andy Beal RSS: Usability Problems And Solutions
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