Introduction
D.A. & C. Houston & Associates Dental Practice is a privately owned dental group that operates several clinic locations in the southeastern United States. The practice specializes in comprehensive oral healthcare for patients of all ages, combining traditional dentistry with advanced technology and a patient-centered philosophy. Since its establishment, the practice has been recognized for its commitment to preventive care, innovative treatment options, and active participation in community outreach programs.
History and Background
Founding
The practice was founded in 1984 by Dr. Daniel A. Houston, a general dentist with a focus on family practice, and Dr. Claire C. Houston, a periodontist with experience in surgical and restorative care. The two partners met during residency training at a university dental school and decided to merge their complementary skill sets. Their vision was to create a practice that offered a full spectrum of dental services while maintaining high standards of patient comfort and individualized care.
Early Years
The first office opened on a 5,000‑square‑foot commercial space in a suburban setting. Dr. Houston and Dr. Houston employed a small team of dental hygienists, dental assistants, and an administrative assistant. Within the first two years, the practice gained a steady patient base through community events, word of mouth, and the growing demand for preventive dentistry in the area. During this period, the practice also began offering preventive education sessions in partnership with local schools and community centers.
Expansion and Consolidation
By the mid‑1990s, the practice had outgrown its initial location and relocated to a larger, purpose‑built clinic that included a full‑spectrum of restorative and cosmetic services. In 2003, a second clinic was opened in a neighboring city to serve the expanding suburban population. Both locations have since been updated to incorporate state‑of‑the‑art dental technology and ergonomic design to enhance patient experience and staff workflow.
Services Offered
Preventive Care
- Comprehensive dental examinations
- Professional tooth cleaning and polishing
- Fluoride treatments and sealants
- Oral cancer screenings
- Risk assessment and personalized oral health plans
Restorative Dentistry
- Composite and porcelain bonding
- Inlay and onlay restorations
- Dental crowns and bridges
- Root canal therapy and retreatment
- Implant placement and restoration
Cosmetic Dentistry
- Teeth whitening (in‑office and at‑home kits)
- Veneer fabrication and placement
- Contouring and reshaping
- Gum contouring and soft tissue management
- Smile design consultations using digital modeling
Orthodontics
- Traditional bracket and wire systems
- Clear aligner therapy
- Functional appliance therapy for growth modification
- Retainers and retention protocols
- Interdisciplinary treatment planning with periodontics and oral surgery
Pediatric Dentistry
- Early childhood oral health assessment
- Fluoride varnish and sealant programs
- Behavioral guidance and sedation options
- Orthodontic evaluation and early intervention
- Educational workshops for parents and caregivers
Periodontics
- Scaling and root planing
- Non‑surgical periodontal therapy
- Guided tissue regeneration
- Periodontal maintenance and monitoring
- Interface with implantology for peri‑implant health
Oral Surgery
- Extraction of impacted or damaged teeth
- Bone grafting and sinus lift procedures
- Dental implant placement
- Soft tissue grafts
- Reconstructive surgery for traumatic injuries
Emergency Care
- Traumatic injury management
- Acute pain control
- Severe toothache management
- Immediate restoration of fractured teeth
- 24‑hour telephone triage and scheduling
Staff and Professional Team
Leadership
Dr. Daniel A. Houston, as the founding principal, continues to serve as the practice’s chief clinical officer, overseeing patient care protocols and quality assurance. Dr. Claire C. Houston holds the role of chief surgical officer, managing all periodontal and oral surgical procedures. The executive board includes a practice manager, a chief financial officer, and a marketing director, each contributing to the organization’s operational excellence.
Dental Specialists
- General dentists (4)
- Periodontists (2)
- Orthodontists (1)
- Oral surgeons (2)
- Dental anesthesiologist (1)
Support Staff
- Dental hygienists (6)
- Dental assistants (8)
- Front desk receptionists (3)
- Patient care coordinators (2)
- Administrative assistant (1)
Training Programs
The practice has instituted an internal continuing education program that aligns with national dental board requirements. Staff members are encouraged to attend conferences, workshops, and simulation training sessions. Annual in‑house skill refreshers cover infection control, patient communication, and the latest advancements in dental technology.
Facilities and Equipment
Clinical Facilities
Both clinic locations feature a combination of patient examination rooms, operative bays, and diagnostic laboratories. Each treatment area is equipped with ergonomic dental chairs, adjustable lighting systems, and a digital charting interface to streamline workflow. The practices adhere to the latest health and safety guidelines, including proper ventilation and sterilization protocols.
Dental Technology
- Intraoral scanners for digital impressions
- Cone‑beam computed tomography units for detailed imaging
- CAD/CAM milling systems for on‑site ceramic restorations
- Laser dentistry equipment for soft tissue procedures
- Digital radiography systems with reduced radiation exposure
Patient Comfort
The offices incorporate patient‑friendly design elements such as noise‑reduction panels, ambient lighting, and a dedicated waiting area with comfortable seating. The practice offers complimentary beverages, a reading selection, and free Wi‑Fi to improve the overall experience. Special accommodations for patients with disabilities, such as wheelchair access and visual aids, are also available.
Community Engagement and Outreach
Volunteer Work
Staff members regularly volunteer at local free‑clinic days, dental health fairs, and community events. The practice sponsors dental health camps for underserved populations, providing screenings, cleanings, and educational materials.
Educational Programs
The practice collaborates with regional schools to deliver oral health education. These programs include interactive workshops, demonstration stations, and the distribution of educational pamphlets. Additionally, the practice partners with a local community college to offer dental hygiene internships.
Partnerships
Strategic alliances with nearby hospitals, orthodontic clinics, and specialty dental services facilitate comprehensive care pathways for patients requiring interdisciplinary treatment. The practice also works with insurance carriers and Medicaid to improve coverage options for patients.
Technology and Innovation
Digital Imaging
Digital radiography and CBCT scans provide high‑resolution images while minimizing radiation exposure. These images are integrated into the electronic health record for easy access and collaborative decision‑making.
CAD/CAM
On‑site milling allows for same‑day ceramic restorations, reducing the number of appointments required. The practice has adopted a hybrid design approach that blends CAD/CAM with traditional laboratory techniques for complex cases.
Laser Dentistry
Lasers are employed for soft tissue procedures such as gingival reshaping, frenectomy, and periodontal surgery. This technology reduces postoperative discomfort and accelerates healing.
Telehealth
In response to rising demand for remote care, the practice offers teleconsultations for routine follow‑ups, initial screenings, and patient education. These services are facilitated through a secure video platform that maintains patient confidentiality.
Awards and Recognitions
Professional Accolades
- American Dental Association (ADA) Certified Dental Practice (2021)
- Best Family Dental Practice in the Region (2020–2023)
- National Award for Community Service (2019)
Patient Satisfaction
Patient surveys consistently yield satisfaction scores above 95%, with particular praise for the practice’s communication style, treatment clarity, and appointment flexibility. The practice participates in third‑party patient rating platforms to maintain transparency.
Patient Experience and Services
Appointment Process
Patients can schedule appointments via phone, the practice’s website, or an automated booking system. The front desk staff verifies insurance coverage, updates personal information, and provides pre‑visit instructions. Each appointment is documented electronically, and patients receive reminder notifications via email or text.
Payment Plans
To accommodate diverse financial situations, the practice offers a range of payment options, including monthly installment plans, dental savings plans, and credit arrangements through a third‑party provider. All payment arrangements are documented in the patient’s electronic file.
Insurance and Coverage
The practice accepts a broad spectrum of dental insurance plans, including private carriers, state‑run programs, and dental savings plans. A dedicated staff member assists patients in understanding benefits, claim submission, and reimbursement processes.
Patient Education
Educational materials are available in print and digital formats covering topics such as oral hygiene, nutrition, and treatment options. The practice conducts regular patient workshops to address specific concerns, including orthodontic care for adults and implant maintenance.
Business Structure and Management
Ownership
D.A. & C. Houston & Associates Dental Practice operates as a professional corporation, with Dr. Houston and Dr. Houston holding majority ownership stakes. Minority partners are held by senior staff members with significant contributions to practice operations.
Management
The practice’s executive board oversees financial performance, strategic planning, and compliance. Annual board meetings review operational metrics, patient satisfaction data, and professional development outcomes.
Financial Performance
Over the last decade, the practice has maintained steady revenue growth, with a compound annual growth rate of approximately 6%. Key performance indicators include average treatment cost, patient retention rate, and return on investment for technology upgrades.
Future Plans and Strategic Direction
Looking ahead, the practice intends to expand its geographic footprint by opening a third location within five years. Investment in artificial intelligence for diagnostic support and the integration of a virtual reality platform for patient education are also planned. The practice remains committed to enhancing preventive care outreach, especially through mobile clinics targeting rural communities.
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